2020 GENESIS G70

We have been trying to get a dealership to service our recall for months. We were told they don't do them at a few Genesis dealerships in the area and then one told they don't have the the parts and to check back with them and that was months ago and the still don't have what's needed. I am fearful for my family's safety and can't seem to get any assistance in getting this matter resolved. We visited the following dealerships: West Houston Hyundai Genesis 16803 Katy Fwy, Houston TX, 77094 Genesis of Spring 20440 Interstate 45, Spring TX, 77373 We called via phone the following dealership: (and was told they don't service Genesis) Sterling Mccall Hyundai 10301 Southwest Fwy, Houston TX, 77074

Vehicle's high pressure fuel pump malfunctioned while driving causing the car's speed to decrease erratically causing a safety risk. The local Genesis dealer acknowledges that the high pressure fuel pump needs to be replaced and is the subject of a recall, but is requiring me to pay for the repair despite the recall notice stating that: ". . . THE HIGH-PRESSURE FUEL PUMP WILL ALSO BE REPLACED. THIS REMEDY WILL BE OFFERED AT NO COST TO OWNERS FOR ALL AFFECTED VEHICLES, REGARDLESS OF WHETHER THE AFFECTED VEHICLES ARE STILL COVERED UNDER HYUNDAI/GENESIS NEW VEHICLE LIMITED WARRANTY."

The contact owns a 2020 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V191000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Genesis G70. The contact stated while driving at 2-3 MPH around a curve, the contact steered to the left and the vehicle made an abnormal sound. While turning left, the front passenger's side tire inadvertently moved to the right. The vehicle stopped and failed to move. The vehicle was towed to the dealer, where it was determined that the inner tie rod had fractured and detached. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V447000 (Steering) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

The contact owns a 2020 Genesis G70. The contact stated that while driving at an undisclosed speed, the traction control, ABS, Auto Hold, and motion sensor warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 57,146.

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

When approaching a stop sign or stop light or slowing to execute a turn, the braking system feel very “Grabby.” Upon exiting the vehicle I’m detecting a brake pad smell emitting from the front brakes. The smell seems to be both front wheels Mileage 21,000

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

Both Michelin 225/40 ZR 19 Pilot Sport 4S front tires had severe "chunking", or tread peeling, on them after only 8,000 miles. Atlantic Tire (Bayamon, Puerto Rico), the sole distributor and service center of Michelin in Puerto Rico, informed me that approximately 30 other Genesis G70's had recently made warranty claims regarding the front tires with severe "chunking". They informed me not to drive the vehicle until the tires are replaced.