2020 FREIGHTLINER Cascadia

Recalls, Specs & Safety Report

Expert Verdict
🚨Requires Careful Review

This 2020 model shows critical reliability concerns, primarily driven by significant recall activity affecting service brakes, air and exterior lighting.

Key Factor:multiple critical recalls

📋Why This Matters

Brake and steering systems are the foundation of vehicle control. Issues in these areas directly influence insurance risk assessments.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Given this model year's elevated concern level, budget for a thorough pre-purchase inspection.

Focus Area:critical safety systems
📊

Expert Analysis

The 2020 Cascadia analysis highlights key safety metrics.

Safety & Reliability Score

0/100

Score Breakdown

Recall Impact-160
Complaint Impact-1.25
Investigation Impact-30

Technical Specifications

Key specifications for the 2020 FREIGHTLINER Cascadia

Model Year2020
MakeFREIGHTLINER
ModelCascadia
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Scroll for more →
Apr19
ISSUEFirst Report
Jul19
RECALLRecall Issued
Jul19
RECALLRecall Issued
Jul19
RECALLRecall Issued
Jan20
NEWProduction
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Feb20
RECALLRecall Issued
Mar20
RECALLRecall Issued
Feb21
RECALLRecall Issued
Jan22
RECALLRecall Issued
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened
Oct23
RECALLRecall Issued

Consumer Complaint Analysis

⚠️

Most Reported Issue

8 complaints (32% of total)
➡️

Complaint Trend

Stable
No trend data

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 25 consumer complaints by severity level.

🟠High
4(16%)
🟡Medium
11(44%)
🟢Low
10(40%)

Mileage Failure Analysis

⚙️Engineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 60k-80k mileage range. The average reported failure mileage is 116,270 miles.

📊 Mileage data extracted from 9 of 25 complaints (36% coverage)
0-20k
1 reports (11%)
20k-40k
1 reports (11%)
40k-60k
0 reports (0%)
60k-80k
3 reports (33%)
80k-100k
2 reports (22%)
100k+
2 reports (22%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

AIR BAGSSERVICE BRAKES, AIRSTEERINGEXTERIOR LIGHTINGELECTRICAL SYSTEMSERVICE BRAKESSUSPENSIONTIRESEQUIPMENTELECTRONIC STABILITY CONTROL (ESC)

Official Safety Recalls (20)

Campaign: 19V066000

AIR BAGS:FRONTAL

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles equipped with an optional steering wheel air bag. The driver's frontal air bag may deploy unexpectedly.

Consequence

If the driver's frontal air bag deploys unexpectedly, it can increase the risk of a crash.

Remedy

Daimler Trucks North America (DTNA) will notify owners, and dealers will remove the air bag as an the interim remedy, free of charge. DTNA is developing a remedy program, which when available, will be communicated to customers and dealers. DTNA issued owners an interim notification on April 5, 2019. The recall began July 19, 2019. Owners may contact Daimler Trucks customer service at 1-800-547-0712. DTNA's number for this recall is FL806. This recall supersedes recall 18V-787.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov

Manufacturer: Daimler Trucks North America LLC

Campaign: 19V803000

SERVICE BRAKES, AIR:DISC:CHAMBER

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles. Due to inadequate clearance between the brake chambers and the frame rail, the brake chambers can contact the frame rail and cause brake chamber to detach or be damaged.

Consequence

A detached brake chamber can cause reduced brake effectiveness, increasing the risk of a crash.

Remedy

DTNA reports that all affected vehicles have been remedied, therefore owner notifications will not be sent. The recall began on November 7, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-837.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 21V689000

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Classic Cascadia and 2019-2021 Freightliner Cascadia trucks. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.

Consequence

Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.

Remedy

DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 20V390000

SERVICE BRAKES, AIR:SUPPLY:QUICK RELEASE VALVE

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.

Consequence

Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 20V214000

EXTERIOR LIGHTING

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 19V137000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles equipped with an ICU3S Instrument Cluster and a DT12 automated manual transmission. When the transmission is shifted out of the Neutral (N) position, the instrument cluster will continue to display the "N" position.

Consequence

The incorrect gear selection display may cause the operator to falsely assume that the truck is in neutral, possibly resulting in the truck moving unexpectedly, increasing the risk of a crash.

Remedy

Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019. Owners can contact DTNA's customer service at 1-800-745-8000. DTNA's number for this recall is FL-808.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 21V481000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 19V548000

SERVICE BRAKES

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner Cascadia vehicles equipped with a certain 40K Light Weight Extra Duty Airliner suspension and 51 inch axle spacing configuration. The brake airlines may be damaged due to inadequate clearance between the ride height control valve and the brake airlines.

Consequence

Damage to the brake airlines can cause reduced brake effectiveness, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will install a new bracket for the height control valve to add additional clearance for the brake airlines, free of charge. The recall began September 16, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-820.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 20V567000

EXTERIOR LIGHTING:BRAKE LIGHTS

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.

Consequence

If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-863.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 20V127000

SERVICE BRAKES, AIR:DISC:CALIPER

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence

Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 21V357000

EXTERIOR LIGHTING:HEADLIGHTS:BULBS

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.

Consequence

Melting components can increase the risk of fire.

Remedy

Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 20V660000

SUSPENSION:REAR:AXLE:SPINDLE

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.

Consequence

A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.

Remedy

DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 19V711000

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles. The ABS Electronic Control Unit (ECU) may not detect an incorrectly functioning solenoid valve for the ABS/ESC module during certain low voltage start conditions, potentially causing the ABS/ESC Malfunction indicator not to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems" and number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Consequence

Without the alert, an operator may not be aware of an active ABS/ESC malfunction and unknowingly operate the vehicle with reduced ABS/ESC function, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will reprogram the ABS/ESC module, free of charge. The recall began December 2, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-830.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America LLC

Campaign: 21V007000

TIRES

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Cascadia sleeper trucks equipped with Bridgestone R284, R268, or R283S ECOPIA steer axle tires in conjunction with a specific air dam. The steer tires may experience tread separation or blow-outs while driving.

Consequence

Tread separation and/or blow-outs while driving may result in a loss of vehicle control, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the steer tires, free of charge. The recall began March 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL872.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 22V338000

EQUIPMENT:OTHER:LABELS

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence

An overloaded vehicle can increase the risk of a crash.

Remedy

Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 22V817000

SERVICE BRAKES, AIR:ANTILOCK:MODULATOR

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC) braking event.

Consequence

Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 23V073000

ELECTRONIC STABILITY CONTROL (ESC)

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).

Consequence

Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 23V105000

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.

Consequence

Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.

Remedy

DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 23V208000

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia and Western Star 49X vehicles. The hazard warning lights may flash improperly during an Advanced Braking Assist event. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Hazard warning lights that flash improperly may cause confusion for other drivers, increasing the risk of a crash.

Remedy

Dealers will update the software controlling the hazard warning lights, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL851.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

Campaign: 23V299000

ELECTRONIC STABILITY CONTROL (ESC)

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Consequence

Understeering during a J-turn may increase the risk of a crash.

Remedy

DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Daimler Trucks North America, LLC

NHTSA Investigations

6 investigations

Official NHTSA safety investigations for 2020 Cascadia.

INV-2020-1000🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Cascadia performance issues.

Opened: Affected Units: 39,518
INV-2020-1001🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Cascadia performance issues.

Opened: Affected Units: 46,455
INV-2020-1002🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Cascadia performance issues.

Opened: Affected Units: 31,075
INV-2020-1003🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Cascadia performance issues.

Opened: Affected Units: 19,769
INV-2020-1004🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Cascadia performance issues.

Opened: Affected Units: 40,775
INV-2020-1005🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Cascadia performance issues.

Opened: Affected Units: 19,408

Consumer Complaints

25 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Cascadia.

Common Reported SymptomsAI Analysis

Warning32%
Accident16%
Crash/Accident16%
Acceleration Issues16%
Power Loss12%
Leak12%
Injury8%
Electrical⚠️ High
ELECTRICAL SYSTEM

I have experienced this issue a few times, and so have several acquaintances who drive the same make and model of truck as I do. Whenever it rains or I go through a truck wash, the starter shifter blocked comes on the screen while driving, causing the RPMs to fluctuate and resulting in a complete loss of power to the vehicle. One dealership informed me that this is a common problem, attributed to moisture seeping into a harness located near the transmission. Tried connecting the truck to a computer so see fault codes nothing comes up because it's a glitch and clears out. This situation poses a serious risk, as it could potentially lead to a fatal accident. With no proof of the malfunction.

Engine/Powertrain🔵 Low
ENGINE AND ENGINE COOLING,ENGINE,FUEL/PROPULSION SYSTEM

Subject: Complaint Regarding Illegal Practices by Lemberg Group My name is [XXX] , and I am currently employed as a driver for Lemberg Group. I operate a white Freightliner Cascadia truck, unit number [XXX]. I am writing to formally report illegal practices being conducted by Lemberg Group that violate environmental regulations and federal transportation safety laws. These practices not only jeopardize public safety but also put drivers like myself in unsafe and unlawful situations. Company Information: •Company Name: Lemberg Group •USDOT Number: 2395323 •Address: 1051 E Main St, Suite 108, East Dundee, IL 60118 •Phone: (630) 626-0686 •Owner: Greg Shpak (Russian Name: Yegor Shpak) •Email: greg@lembergtrans.com Violations Reported: 1.Tampering with DEF Systems The company has intentionally disabled Diesel Exhaust Fluid (DEF) systems on certain trucks through software manipulation, violating environmental laws under the Clean Air Act and contributing to harmful emissions. •Truck Details Without DEF Systems: •Freightliner Cascadia, Unit Number [XXX], white. •Freightliner Cascadia, Unit Number [XXX], white. License Plate: [XXX] VIN: [XXX] Year: 2020 I respectfully request that the relevant authorities investigate Lemberg Group’s practices and take the necessary enforcement actions to ensure compliance with safety and environmental laws. These violations are severe and pose significant risks to public safety and the environment. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brakes🔵 Low
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

While driving on the highway on cruise at 70mph the right front brakes locked up. The day was clear. I was driving across a bridge. The truck pulled to the right and I fought to pull it back on to the road. My company has the incident on camera. I was pulling a loaded tanker. Had the pavement been wet or snowy I could have easily jack knifed. If a vehicle would have been next to me I would have struck them. The vehicle was inspected by our mechanic and was told the system was within specs. The truck has also hard braked and pulled to the right when vehicles in the lane next to it are turning.

Brakes🔶 Medium
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

A collision avoidance system (CAS), also known as a pre-crash system, forward collision warning system (FCW), or collision mitigation system, is an advanced driver-assistance system designed to prevent or reduce the severity of a collision. System applied brakes bringing our Unit to a complete stop traveling 55 MPH on an Interstate while making a lane change, Because of this our Unit was rear-ended by another CMV, On board cameras video on both V1 and V2 clearly show incident. A print out of the DDEC shows code for braking system control at exact time of incident. In our fleet we have the same 2020 Freightliner Cascadia with this system and in trying to maintain the safety of our drivers and equipment no to mention our Insurance cost and CSA scores, This is a major issue as you can see on the Web the many cases and stories of these same incidents happening. Direction is needed Thank You

Brakes🔶 Medium
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Semi was traveling on the highway and transporting a 48,000 pound steel coil. The steel coil was secured with 4 chains. The automatic emergency braking system engaged with nothing in front of the vehicle, causing it to suddenly come to a dead stop in traffic. This caused the steel coil to break free of its bounds, crash through the trailer and into the vehicle cab, trapping the driver.

Brakes⚠️ High
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Ascending Tehachapi Pass CA Hwy 58 Eastbound in the left lane grossing 45,000lbs and traveling at 55mph with cruise control ON. I was passing another slower moving truck(~35-40mph). Before I came along the other vehicle the highway curved to the left. The Collision Aviodance System(CAS) didn't alarm, however the cruise control cut power and Automatic Emergency Braking(AEB) hardbraked my truck reducing the speed from 55mph to 40-45mph. This was sudden and unexpected. Once I determined the issue, I applied throttle overriding the AEB/CAS. However my forward momentum was lost and accelerating uphill was slow. It was midday and clear skies. No one was following me fortunately, but sudden and unexpected braking could have had a vehicle tailing too closely(It was an uphill grade with a speed limit of 65 mph for POV) rear-end my trailer(48 foot stepdeck trailer). Please explain to me how CAS/AEB are safety systems for a CMV?!? This is the 4th report I have filed with NHTSA about the same Freightliner Cascadia tractor. According to the vehicle operating Manual that this occurrence of unexplained and unwarranted braking is a "feature" of this "safety system". Meaning that the CAS/AEB was functioning as designed(A flawed designed in my professional opinion). I have been contacted by the NHTSA about previous filed report about an ongoing investigation with the manufacturer. What action is this agency going to take? Will there be an investigation when the system performs as designed causing an avoidable accident, injury, or death? Will I be a defendant, witness, or victim? Sincerely, [XXX] Junction City, Oregon INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical🔶 Medium
ELECTRICAL SYSTEM

The computer system that logs and keeps track of hours is not working properly. The wires are I guess are messed up. Is that dangerous? My hubby works at the Walmart dc and he said a girl slipped and got a bad spinal injury from the flooring not being non-skid.

Brakes🔶 Medium
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

On Off ramp I-40 W Segliman, AZ there was a cattle guard 10 feet before Stop sign. I was braking for Stop Sign. AEB(aka CAS Collision Aviodance System) detected the cattle guard grate as obstruction, not something flat of the pavement, and apply maximum braking(Note: I was already braking). It had been snowing that night thou at this location the road was dry. Unnecessary panic braking by automated system can cause lose of control of vehicles on wet and icy surfaces. How is it safe for the AEB/CAS system to over ride the operator's action? Doesn't the CDL driver who is a trained and licensed professional have the ability to identify and take appropriate action, in this case a cattle guard grate wasn't a safety concern, whether to brake or avoid the obstacle? I have had numerous instances that I have and haven't reported to NHTSA of the deficiencies of the AEB/CAS falsely reading the conditions and taking the incorrect action. Sincerely, [XXX] AX Transportation INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Other⚠️ High
UNKNOWN OR OTHER

In this truck, and in other CMVs with down-facing exhaust, and with complete aerodynamic panels, exhaust gases are trapped under the body, and are circulated into the cab. Much worse when parked, but noticeable when driving. I can smell regen soot in the cab when moving at highway speed, meaning that exhaust is getting from the exhaust pipe to the cab interior. This vehicle VIN has this problem, but i have found it to be present in most other newer models of CMV, to varying degrees. The style of exhaust that ends above the roofline (vertical stacks) do not present this problem. This particular vehicle has no auxiliary power unit, so when idling is necessary, enough exhaust makes it in the cab to cause coughing. The down facing exhaust design, coupled with aerodynamic panels that trap and funnel exhaust gases to the interior of the cab, are a critical design flaw. CMV drivers are constantly breathing varying levels of exhaust gases, even when driving. I have thermal videos of exhaust, from a parked truck, moving from the tailpipe forward to under the hood. Every gas under the hood and sleeper body ends up in the cab and sleeper. As a test, fluorescent leak detecting liquid could be aerosolized into the exhaust stream near the end of the tailpipe, or outside the tailpipe near the exhaust pipe opening. After idlng for a while, and after driving with the leak detection liquid being sprayed, a black light could be used to show everywhere the gases go. Drivers cannot idle the trucks nor drive down the road without being firced to breathe exhaust for up to 20+ hours a day. These gases, including the burnt regen gases/soot, are bad for the worker's health, and can impair cognitive function. Also, this is a clear violation of DOT and EPA safety rules for CMVs. Since the DOT rules state that exhaust cannot be expelled under the hood or cab/sleeper, the exhaust is designed to come out a few inches behind the sleeper. The exhaust still comes into the cab.

Steering/Suspension⚠️ High
STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

Multiple safety issues with truck #1 When driving & using cruise control (CC) at 60 mph & truck is at that speed (60 mph) truck is moving from top speed to E coast mode. Immediately RPM is down (from 1250 to 600) & steering wheel is much harder b/c reduced power from engine . Response time for driver to avoid potential hazardous situations on the road (i.e. animals, rocks, trees, etc.) is longer & not safe #2 This problem is related to when truck is in regen. In driving, and when truck is doing regen (visible on the dash: high temp light/ icon). CC set to (60 mph) when truck is at that speed (60 mph) truck goes to E coast mode. RPM is going down to 600 RPM which is not adequate engine speed to finish regen. With regen interrupted there is a lot of white smoke under the truck and red light for engine shut down is on the dash. There is 30 seconds time to override shut down but at the same time the driver needs to safely park the truck on the shoulder, on a busy highway, with reduced power and steering wheel (600 RPM or no power at all because engine shut down). With high DPF temperature,there is potential for fire (truck,grass,trees ). I am told engine shut down was caused by interrupted regen process. #3 Collision warning is coming with no reason, and can activate active brake, at high speed. Radar malfunction (snow, ice in the front)can cause malfunction to adaptive cruise control, active brake assist, & malfunction other safety features. Combination of malfunction (radar, active break assist, collision warning, IPM [intelligent powertrain management], engine break not engaging) can cause dangerous acceleration for heavy loaded truck. I contacted DTNA (Daimler Truck North America) in regard to these issues & am told in order to solve these issues the truck should be inspected where mechanics and programmers are involved. At the same time I spoke with the company I work for about safety issues with those trucks. You can contact me for further information.

Frequently Asked Questions

Are there any recalls for the 2020 FREIGHTLINER Cascadia?

Yes, the 2020 FREIGHTLINER Cascadia has 20 recorded recalls from NHTSA. These recalls cover various components including AIR BAGS:FRONTAL, SERVICE BRAKES, AIR:DISC:CHAMBER, STEERING:LINKAGES:DRAG:LINK:CONNECTION.

Is the 2020 FREIGHTLINER Cascadia safe to drive?

The 2020 FREIGHTLINER Cascadia has 20 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2020 FREIGHTLINER Cascadia has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local FREIGHTLINER dealer.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Service brakes, air

Issue: increases crash or loss-of-control risk

If you already own this vehicle: Contact your dealer immediately to confirm service brakes, air recalls are complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all service brakes, air recalls are completed before purchase.

Campaigns:19V80300020V39000020V12700019V71100022V817000
2

Exterior lighting

Issue: increases crash or loss-of-control risk

If you already own this vehicle: Contact your dealer immediately to confirm exterior lighting recalls are complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all exterior lighting recalls are completed before purchase.

Campaigns:20V21400020V56700021V35700023V208000
3

Steering

Issue: increases crash or loss-of-control risk

If you already own this vehicle: Contact your dealer immediately to confirm steering recalls are complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all steering recalls are completed before purchase.

Campaigns:21V68900023V105000
💡Visit NHTSA.gov or contact your FREIGHTLINER dealer to verify recall completion status.

🧭What This Means for You

This analysis is particularly important for drivers who navigate steep terrain, tow regularly, or drive in frequent rain or snow.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Verify all 20 recalls have been completed using your VIN at NHTSA.gov or through your FREIGHTLINER dealer.
  • If any recalls are open, schedule service immediately—recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
🛒

If You're Buying Used

  • Request full service history and documentation of all recall completions.
  • Consider whether adjacent model years (2019 or 2021) show better safety metrics.
  • Budget for thorough pre-purchase inspection focusing on known problem areas.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.