2020 DODGE Journey

Recalls, Specs & Safety Report

1RecallsNHTSA Verified45ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
⚠️Elevated Concerns

The 2020 Dodge Journey has a concerning recall related to its rearview camera system, which can fail to display properly due to microprocessor cracks. This issue affects vehicle safety by compromising rear visibility, which is critical while reversing.

Key Factor:Rearview camera defects

📋Why This Matters

Having a recall for the back over prevention system is particularly significant because it directly impacts your ability to navigate safely in reverse. A malfunctioning rearview camera can lead to accidents, making it vital for owners to address this issue promptly. With modern vehicles like the Journey expected to have advanced safety features, such deficiencies raise questions about engineering quality and safety commitments.

Focus Area:Safety Profile
📊

Expert Analysis

The 2020 model of the Dodge Journey shows concerning signs in its year-over-year safety trend due to this recall. Overall, the frequency of complaints suggests that while some aspects may be reliable, crucial safety elements are currently under scrutiny.

Critical Component: Warning

Safety & Reliability Score

90/100
Excellent

Score Breakdown

Recall Impact-8
Complaint Impact-2.25
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 DODGE Journey

Model Year2020
MakeDODGE
ModelJourney
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Jan20
RECALLRecall Issued
Feb21
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

14 complaints (31% of total)
➡️

Complaint Trend

Stable
No trend data
✅

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 45 consumer complaints by severity level.

🟡Medium
8(18%)
🟢Low
37(82%)
✅Good News: No critical or high-severity complaints reported for this vehicle.

Mileage Failure Analysis

⚙️Engineering Insight

The peak failure range of 20k-40k miles indicates that owners could start experiencing issues relatively early in the vehicle's lifespan. This means you should stay vigilant for any warning signs well before reaching average failure mileage at around 44,470 miles.

📊 Mileage data extracted from 13 of 45 complaints (29% coverage)
0-20k
1 reports (8%)
20k-40k
7 reports (54%)
40k-60k
4 reports (31%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
1 reports (8%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

BACK OVER PREVENTION

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Rearview Camera System

Issue: Potential failure of the rearview camera display due to microprocessor cracks.

✅

Schedule an immediate inspection and repair if affected by the recall.

🔍

Verify if the vehicle has had the recall addressed by checking service records.

Campaign:21V098000
💡Visit NHTSA.gov or contact your DODGE dealer to verify recall completion status.

Official Safety Recalls (1)

Campaign: 25V552000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Manufacturer: Chrysler (FCA US, LLC)

NHTSA Investigations

0 investigations
✓

No active investigations for this vehicle.

Consumer Complaints

45 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Journey.

Common Reported SymptomsAI Analysis

Warning31%
Stall13%
Check Engine Light11%
Display9%
Hesitate7%
Engine/Powertrain🔶 Medium
POWER TRAIN,ENGINE

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road, open the hood, fluid everywhere, with no warning lights, truck ran hot, and messed the engine up in the truck, me and my daughter and grandchildren could have gotten hurt in that truck if another car had hit us in that road, the truck just cut of No warning lights or nothing, this problem needs to be fixed.

Dec 9, 2025Open
Engine/Powertrain🔶 Medium
ENGINE AND ENGINE COOLING

The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the road, where the contact attempted to restart the vehicle, but the vehicle failed to restart. The contact raised the hood of the vehicle and observed condensation all over the engine. The vehicle was towed to the contact’s son's residence. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced due to a faulty radiator hose and cap, which caused the engine to seize. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 57,800.

Dec 8, 2025Open
Engine/Powertrain🔵 Low
ENGINE

The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, the contact was informed that the engine may have failed due to the vehicle having no antifreeze, which caused the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,800.

Nov 24, 2025Open
Electrical🔵 Low
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up loud on its own, check engine light stays on and it says fuel cap seal is basically messed up and it’s been replaced multiple times and won’t change it’s reading. The real cause is the small leak off fuel injection system tank. Also can’t get the hands free call system on the wheel to work properly.

Oct 23, 2025Open
Other🔵 Low
UNKNOWN OR OTHER

I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated your attention. Thanks!

Oct 20, 2025Open
Other🔶 Medium
UNKNOWN OR OTHER

The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchased and installed a new aftermarket rearview camera. Recently, FCA/Stellantis announced recall 59C (NHTSA 25V-552) for this exact issue. My vehicle is affected, but I was informed by Dodge that no official remedy is currently available. This situation is preventing me from fully using my vehicle. The car is part of my car-sharing operation and was delisted from the Turo platform because of the open safety recall on the rearview camera. I am requesting that FCA/Stellantis provide an immediate remedy or allow an inspection to confirm that my rearview camera is functioning properly, so that I can safely return the vehicle to service.

Sep 18, 2025Under Review
Electrical🔵 Low
EXTERIOR LIGHTING

Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it’s defective - the car only had 23,000 miles when problem started

Sep 11, 2025Under Review
Other🔵 Low
UNKNOWN OR OTHER

The back up camera went black one day with a camera icon with a line through it. It would flicker and come back on right side up or upside down. There were lines going through the image when something did appear. It is currently stuck on being upside down.

Aug 30, 2025Under Review
Engine/Powertrain🔵 Low
POWER TRAIN,SERVICE BRAKES

The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive from my home in Buckeye, AZ. As I turned down a road, I heard a "klink" and the engine only reved in both drive and reverse. I turned off the car and pushed it to a nearby parking lot. I was able to call my insurance company and have it towed to Larry H. Miller Avondale Dodge. I awaited for the service advisor to call me and when Mark did call, it was to inform me the computer could not read my car due to the ABS module possibly malfunctioned and this is causing the computer to not read my transmission sensors. I was then told the ABS module is discontinued and cannot be found. Due to this, I was told labor and programming would be roughly $696, however the price for the module is uncertain. It has now been 2 weeks without a vehicle that has a discontinued part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 3, 2025Under Review
Other🔶 Medium
UNKNOWN OR OTHER

The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there are lines through the camera image. Other times it works just fine. There are intermittent issues with the camera throughout the day. This seems to have been the same issue as the 2018 rearview camera recall. This puts people at danger by not being able to see what is behind the vehicle. With the rear window being as high as it is, not being able to fully see what's behind you can cause an accident. There are no warnings or lights that appear to let you know there is an issue. Once you place the vehicle in reverse, you have to wait and see if the camera will work.

Jul 3, 2025Under Review

Frequently Asked Questions

What should I know about the safety features of the 2020 Dodge Journey?

The primary concern with the safety features on the 2020 Dodge Journey is related to its rearview camera system. A recall indicates that there may be issues with visibility when reversing, which is a critical aspect of driving safely. It's vital for prospective buyers and current owners alike to ensure this component has been checked or repaired.

What common problems should I expect with a used Dodge Journey from this year?

For a used Dodge Journey from 2020, be mindful of potential electrical issues relating to its back over prevention systems. Owners have filed numerous complaints regarding these systems, so it's essential to assess how well these have been maintained or repaired before finalizing any purchase.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Safety Check: Cross-reference your VIN with official DODGE records to ensure no 1 recalls remain open.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in DODGE's owner notification program for real-time safety updates.
🛒

If You're Buying Used

  • Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
  • This specific Journey year is noted for its strong reliability foundations.
⚖️

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.