2020 DODGE Grand Caravan

Recalls, Specs & Safety Report

1RecallsNHTSA Verified15ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
βœ“Good Reliability

This 2020 model shows good reliability, primarily driven by a below-average recall rate for the DODGE brand.

Key Factor:below-average recall rate

πŸ“‹Why This Matters

Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Focus Area:general reliability
πŸ“Š

Expert Analysis

The 2020 Grand Caravan analysis highlights key safety metrics.

Critical Component: Warning

Safety & Reliability Score

91/100
Excellent

Score Breakdown

Recall Impact-8
Complaint Impact-0.75
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 DODGE Grand Caravan

Model Year2020
MakeDODGE
ModelGrand Caravan
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Jan20
RECALLRecall Issued
Oct22
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

4 complaints (27% of total)
➑️

Complaint Trend

Stable
No trend data
βœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 15 consumer complaints by severity level.

🟠High
2(13%)
🟑Medium
3(20%)
🟒Low
10(67%)

Mileage Failure Analysis

βš™οΈEngineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 60k-80k mileage range. The average reported failure mileage is 71,161 miles.

πŸ“Š Mileage data extracted from 6 of 15 complaints (40% coverage)
0-20k
0 reports (0%)
20k-40k
0 reports (0%)
40k-60k
1 reports (17%)
60k-80k
3 reports (50%)
80k-100k
2 reports (33%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

πŸ› οΈ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

EQUIPMENT ADAPTIVE/MOBILITY

Official Safety Recalls (1)

Campaign: 25V876000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Summary

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters are expected to be mailed January 19, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Manufacturer: Rollx Vans

NHTSA Investigations

0 investigations
βœ“

No active investigations for this vehicle.

Consumer Complaints

15 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Grand Caravan.

Common Reported SymptomsAI Analysis

Warning27%
Leak13%
Fire13%
Burn7%
Stall7%
Smell7%
Crash/Accident7%
Display7%
Battery7%
Engine/PowertrainπŸ”΅ Low
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

catalytic convert failure No complaints from dealer ship No inspection was done warning light came on

Nov 15, 2025Open
Engine/PowertrainπŸ”΅ Low
STEERING,ELECTRICAL SYSTEM,ENGINE

The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had frozen, the serpentine belt was missing, and the tensioner needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to an independent mechanic, where it was determined that the alternator needed to be replaced. The vehicle was repaired. On another occasion, while driving at an undisclosed speed, the EMC warning light illuminated. The vehicle was not diagnosed or repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 83,749.

Aug 14, 2025Under Review
Engine/PowertrainπŸ”΅ Low
POWER TRAIN

The contact owns a 2020 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission failed to properly shift intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,715.

Apr 28, 2025Under Review
Engine/PowertrainπŸ”Ά Medium
POWER TRAIN

3 year old 2020 Dodge Grand Caravan sxt had failed transmission pump and transmission. I was driving 30 mph and it lunged forward fast after not changing gears for 2 miles. My warranty company put the wrong replacement transmission that is a closed transmission. It was from a junk yard reject with crumbled gasket leaking everywhere. Then a year later December 2024 they replaced gasket with liquid gasket. Now it smells like burning metal. Please tell me which transmission is correct? Closed transmission? What kkbd comes from Mopar factory? I requested Mopar because it must work with ECU. AXIOM WARRANTY REFUSED. PLEASE HELP ME GET MOPAR CORRECT PART BECAUSE NO SERVICE DEPARTMENT WILL HELP ME CHANGE FLUID OR CHECK FLUID LEVEL. I can send copies of receipt. Most of all it should be a recall and a Mopar transmission should be installed free from Dodge.

Apr 28, 2025Under Review
Engine/PowertrainπŸ”Ά Medium
POWER TRAIN

The contact owns a 2020 Dodge Grand Caravan. The contact stated that after refueling the vehicle and leaving the fuel station, it was noticed through the side view mirror that the fuel door was still open and was forgotten to be closed after refueling. The contact came to a stop and shifted into the Park position, she exited the vehicle and left the driver's side door open to quickly secure the fuel door however the vehicle began to roll away at 5 MPH. The parking brake was not engaged at the time of the failure. The contact jumped into the driver's seat to attempt to depress the brake pedal, landing on her stomach on the floorboard, and attempted to use her hand to depress the brake pedal but was unable. The contact's body slid out from the driver's side door and was hit by the open driver's side door. As a result, the vehicle crashed into a large steel signpost where it came to a stop. The contact stated that the driver's door was folded back on the driver's side front fender. In addition, the driver's side rear quarter panel, the sliding door, and the driver's front door all had been damaged and crushed by the impact of the large steel signpost. There was no damage to the large steel signpost The vehicle was still drivable and requested that the gasoline station attendants help her close the driver's side door. A police report was not filed. The contact was later driven to an emergency room by her daughter where medics confirmed she sustained bruising on her shoulders, bruising to her neck and shoulders, and the back of her head. The vehicle was taken to a collision center where it was repaired cosmetically. The contact later took the vehicle to a transmission repair center and advised the mechanic that there was a recall under NHTSA Campaign Number: 20E037 (Power Train) for Two-Speed Power Transfer Units (PTU) that could wear down and related the rollback failure to the recall. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

Feb 18, 2025Under Review
Safety SystemsπŸ”΅ Low
AIR BAGS,SEAT BELTS

While driving and all seat belts buckled the seat belt and air bag indicator chimes.

Jul 26, 2024Resolved
Engine/PowertrainπŸ”΅ Low
POWER TRAIN,AIR BAGS

The transmission failed at just under 60k miles. Our air bag sensor light is now coming on and not sure why. I don’t have the money to continue to repair this vehicle plus make payments. We also have had issues with the front bolts on the driver side continuing to loosen.

Apr 12, 2024Resolved
Engine/PowertrainπŸ”΅ Low
POWER TRAIN

I reported transmission issues to the dealership at 59,500 miles in March 2023 on my 2020 Dodge Grand Caravan. After inspection I was told that there was no problems found. On December 26th, 2023 at about 76000 miles my transmission catastrophically failed and required replacement, costing me $5800. There are numerous reports of transmission failure in this model online in help forums between 50k and 90k miles. I believe this is a widespread problem that the mechanic stated was common that should be subject to a recall.

Feb 22, 2024Resolved
Engine/PowertrainπŸ”Ά Medium
POWER TRAIN

On [XXX] after filling van with gas I entered and started my van. I noticed the gas cap was open so I put the van in park, took my foot off the brake, took off my seat belt, opened the door and exited leaving the door open. After a couple minutes while I was putting the gas cap back on, the vehicle started to back up. With the drivers door open, I tried to jump back in to stop it but it was going too fast. I then got caught in the door which dragged me a couple hundred feet before I fell out. It continued in reverse until it hit a huge gas price sign doing over $12,000.00 in damages. I went to the er due to an enormous black bruise on my stomach. The performed 3 ct scans that totaled $19,000.00+. I immediately made an appt with a Dodge dealership to have it looked at, but they couldn't get me in until [XXX]. In the meantime, after 9 weeks of repairs were done (still not completed) I brought it to a reliable trans shop, Lee County Transmission in Ft. Myers Fl. and they have confirmed that it has a recall on it issued July 8, 2020, safety recall W48/NHTSA 20E-037 PTU input spline. It went into the Dodge repair shop today, that claims there are NO recalls on the vehicle and are currently inspecting it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 31, 2024Resolved
Engine/Powertrain⚠️ High
POWER TRAIN

Cylinder #2 misfire which mechanic says is an engine compression issue and will require the engine to be taken apart to be fixed. Mechanic says it makes no sense for a vehicle of this age and only 70k miles. I understand that this has been a consistent issue with all Dodge Caravans.

Nov 7, 2023Resolved

Frequently Asked Questions

Are there any recalls for the 2020 DODGE Grand Caravan?

Yes, the 2020 DODGE Grand Caravan has 1 recorded recall from NHTSA. These recalls cover various components including EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:.

Is the 2020 DODGE Grand Caravan safe to drive?

The 2020 DODGE Grand Caravan has 1 recall. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2020 DODGE Grand Caravan has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local DODGE dealer.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Equipment adaptive/mobility

Issue: increases occupant injury risk

βœ…

If you already own this vehicle: Contact your dealer immediately to confirm equipment adaptive/mobility recall is complete. Recall repairs are always free.

πŸ”

If you are evaluating a used example: Request VIN and verify all equipment adaptive/mobility recalls are completed before purchase.

Campaign:25V876000
πŸ’‘Visit NHTSA.gov or contact your DODGE dealer to verify recall completion status.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

πŸ”‘

If You Own This Vehicle

  • Verify all 1 recalls have been completed using your VIN at NHTSA.gov or through your DODGE dealer.
  • If any recalls are open, schedule service immediatelyβ€”recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
πŸ›’

If You're Buying Used

  • Request the VIN before purchase and verify recall status at NHTSA.gov.
  • This model year shows favorable reliability metrics compared to alternatives.
βš–οΈ

Compare Alternatives

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Compare vs
2020 Toyota Camry
View Analysis→
Compare vs
2020 Honda CR-V
View Analysis→
Compare vs
2020 Ford F-150
View Analysis→

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.