2020 DODGE Grand Caravan

Recalls, Specs & Safety Report

1RecallsNHTSA Verified15ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
⚠️Elevated Concerns

The 2020 Dodge Grand Caravan exhibits a concerning reliability profile due to its recall related to adaptive equipment, which can severely affect mobility safety. Coupled with multiple TSBs regarding electrical and engine issues, potential buyers should proceed with caution.

Key Factor:Adaptive Equipment Recall

πŸ“‹Why This Matters

The recall regarding the wheelchair restraint system is significant as it directly impacts the safety of passengers using mobility aids. If the restraints fail to lock, it poses a serious risk during transit. This is particularly alarming for a vehicle designed to accommodate families and individuals who rely on such systems for safe transport.

Focus Area:Safety Profile
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Expert Analysis

Overall, the reliability of the 2020 Dodge Grand Caravan reflects a trend of escalating concerns, countering its reputation for family-friendly versatility. The presence of a recall combined with multiple technical service bulletins suggests that while the vehicle aims to deliver value for families, there are inherent risks that could compromise safety and performance.

Critical Component: Warning

Safety & Reliability Score

91/100
Excellent

Score Breakdown

Recall Impact-8
Complaint Impact-0.75
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 DODGE Grand Caravan

Model Year2020
MakeDODGE
ModelGrand Caravan
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Jan20
RECALLRecall Issued
Oct22
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

4 complaints (27% of total)
➑️

Complaint Trend

Stable
No trend data
βœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 15 consumer complaints by severity level.

🟠High
2(13%)
🟑Medium
3(20%)
🟒Low
10(67%)

Mileage Failure Analysis

βš™οΈEngineering Insight

The noted peak failure range of 60k-80k miles highlights a critical period where existing owners may experience issues with their Grand Caravan. Potential buyers should be wary of vehicles approaching this mileage threshold, as this is when significant problems may arise.

πŸ“Š Mileage data extracted from 6 of 15 complaints (40% coverage)
0-20k
0 reports (0%)
20k-40k
0 reports (0%)
40k-60k
1 reports (17%)
60k-80k
3 reports (50%)
80k-100k
2 reports (33%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

πŸ› οΈ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

EQUIPMENT ADAPTIVE/MOBILITY

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Wheelchair Restraint System

Issue: Potential failure of the retractor to lock, risking passenger safety.

βœ…

Ensure all wheelchair restraints are functioning correctly and have been inspected according to recall guidelines.

πŸ”

Request thorough service records focusing on adaptive equipment inspections and repairs.

Campaign:21V122000
πŸ’‘Visit NHTSA.gov or contact your DODGE dealer to verify recall completion status.

Official Safety Recalls (1)

Campaign: 25V876000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Summary

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters are expected to be mailed January 19, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Manufacturer: Rollx Vans

NHTSA Investigations

0 investigations
βœ“

No active investigations for this vehicle.

Consumer Complaints

15 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Grand Caravan.

Common Reported SymptomsAI Analysis

Warning27%
Leak13%
Fire13%
Burn7%
Stall7%
Smell7%
Crash/Accident7%
Display7%
Battery7%
Engine/PowertrainπŸ”΅ Low
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

catalytic convert failure No complaints from dealer ship No inspection was done warning light came on

Nov 15, 2025Open
Engine/PowertrainπŸ”΅ Low
STEERING,ELECTRICAL SYSTEM,ENGINE

The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had frozen, the serpentine belt was missing, and the tensioner needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to an independent mechanic, where it was determined that the alternator needed to be replaced. The vehicle was repaired. On another occasion, while driving at an undisclosed speed, the EMC warning light illuminated. The vehicle was not diagnosed or repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 83,749.

Aug 14, 2025Under Review
Engine/PowertrainπŸ”΅ Low
POWER TRAIN

The contact owns a 2020 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission failed to properly shift intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,715.

Apr 28, 2025Under Review
Engine/PowertrainπŸ”Ά Medium
POWER TRAIN

3 year old 2020 Dodge Grand Caravan sxt had failed transmission pump and transmission. I was driving 30 mph and it lunged forward fast after not changing gears for 2 miles. My warranty company put the wrong replacement transmission that is a closed transmission. It was from a junk yard reject with crumbled gasket leaking everywhere. Then a year later December 2024 they replaced gasket with liquid gasket. Now it smells like burning metal. Please tell me which transmission is correct? Closed transmission? What kkbd comes from Mopar factory? I requested Mopar because it must work with ECU. AXIOM WARRANTY REFUSED. PLEASE HELP ME GET MOPAR CORRECT PART BECAUSE NO SERVICE DEPARTMENT WILL HELP ME CHANGE FLUID OR CHECK FLUID LEVEL. I can send copies of receipt. Most of all it should be a recall and a Mopar transmission should be installed free from Dodge.

Apr 28, 2025Under Review
Engine/PowertrainπŸ”Ά Medium
POWER TRAIN

The contact owns a 2020 Dodge Grand Caravan. The contact stated that after refueling the vehicle and leaving the fuel station, it was noticed through the side view mirror that the fuel door was still open and was forgotten to be closed after refueling. The contact came to a stop and shifted into the Park position, she exited the vehicle and left the driver's side door open to quickly secure the fuel door however the vehicle began to roll away at 5 MPH. The parking brake was not engaged at the time of the failure. The contact jumped into the driver's seat to attempt to depress the brake pedal, landing on her stomach on the floorboard, and attempted to use her hand to depress the brake pedal but was unable. The contact's body slid out from the driver's side door and was hit by the open driver's side door. As a result, the vehicle crashed into a large steel signpost where it came to a stop. The contact stated that the driver's door was folded back on the driver's side front fender. In addition, the driver's side rear quarter panel, the sliding door, and the driver's front door all had been damaged and crushed by the impact of the large steel signpost. There was no damage to the large steel signpost The vehicle was still drivable and requested that the gasoline station attendants help her close the driver's side door. A police report was not filed. The contact was later driven to an emergency room by her daughter where medics confirmed she sustained bruising on her shoulders, bruising to her neck and shoulders, and the back of her head. The vehicle was taken to a collision center where it was repaired cosmetically. The contact later took the vehicle to a transmission repair center and advised the mechanic that there was a recall under NHTSA Campaign Number: 20E037 (Power Train) for Two-Speed Power Transfer Units (PTU) that could wear down and related the rollback failure to the recall. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

Feb 18, 2025Under Review
Safety SystemsπŸ”΅ Low
AIR BAGS,SEAT BELTS

While driving and all seat belts buckled the seat belt and air bag indicator chimes.

Jul 26, 2024Resolved
Engine/PowertrainπŸ”΅ Low
POWER TRAIN,AIR BAGS

The transmission failed at just under 60k miles. Our air bag sensor light is now coming on and not sure why. I don’t have the money to continue to repair this vehicle plus make payments. We also have had issues with the front bolts on the driver side continuing to loosen.

Apr 12, 2024Resolved
Engine/PowertrainπŸ”΅ Low
POWER TRAIN

I reported transmission issues to the dealership at 59,500 miles in March 2023 on my 2020 Dodge Grand Caravan. After inspection I was told that there was no problems found. On December 26th, 2023 at about 76000 miles my transmission catastrophically failed and required replacement, costing me $5800. There are numerous reports of transmission failure in this model online in help forums between 50k and 90k miles. I believe this is a widespread problem that the mechanic stated was common that should be subject to a recall.

Feb 22, 2024Resolved
Engine/PowertrainπŸ”Ά Medium
POWER TRAIN

On [XXX] after filling van with gas I entered and started my van. I noticed the gas cap was open so I put the van in park, took my foot off the brake, took off my seat belt, opened the door and exited leaving the door open. After a couple minutes while I was putting the gas cap back on, the vehicle started to back up. With the drivers door open, I tried to jump back in to stop it but it was going too fast. I then got caught in the door which dragged me a couple hundred feet before I fell out. It continued in reverse until it hit a huge gas price sign doing over $12,000.00 in damages. I went to the er due to an enormous black bruise on my stomach. The performed 3 ct scans that totaled $19,000.00+. I immediately made an appt with a Dodge dealership to have it looked at, but they couldn't get me in until [XXX]. In the meantime, after 9 weeks of repairs were done (still not completed) I brought it to a reliable trans shop, Lee County Transmission in Ft. Myers Fl. and they have confirmed that it has a recall on it issued July 8, 2020, safety recall W48/NHTSA 20E-037 PTU input spline. It went into the Dodge repair shop today, that claims there are NO recalls on the vehicle and are currently inspecting it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 31, 2024Resolved
Engine/Powertrain⚠️ High
POWER TRAIN

Cylinder #2 misfire which mechanic says is an engine compression issue and will require the engine to be taken apart to be fixed. Mechanic says it makes no sense for a vehicle of this age and only 70k miles. I understand that this has been a consistent issue with all Dodge Caravans.

Nov 7, 2023Resolved

Frequently Asked Questions

What should I know about the recall history of the 2020 Dodge Grand Caravan?

The 2020 Dodge Grand Caravan has one significant recall concerning its wheelchair restraint system. This issue can result in failure to secure wheelchairs properly during transportation, which is crucial for passenger safety. It's advisable for potential buyers to check if any repairs were carried out in response to this recall.

Are there common issues reported by owners of the 2020 Dodge Grand Caravan?

Yes, several complaints have been documented relating mainly to electrical issues and engine coolant leaks. Owners reported instances where warning lamps illuminated without an underlying cause or suspected coolant leaks occurred after reaching around 71k miles on average. Understanding these trends can help you anticipate potential maintenance needs.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

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If You Own This Vehicle

  • Safety Check: Cross-reference your VIN with official DODGE records to ensure no 1 recalls remain open.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in DODGE's owner notification program for real-time safety updates.
πŸ›’

If You're Buying Used

  • Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
  • This specific Grand Caravan year is noted for its strong reliability foundations.
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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.