2020 DODGE Durango

Recalls, Specs & Safety Report

2RecallsNHTSA Verified45ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
βœ“Good Reliability

This 2020 model shows good reliability, primarily driven by a below-average recall rate for the DODGE brand.

Key Factor:below-average recall rate

πŸ“‹Why This Matters

Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Focus Area:general reliability
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Expert Analysis

The 2020 Durango analysis highlights key safety metrics.

Critical Component: Warning

Safety & Reliability Score

82/100
Very Good

Score Breakdown

Recall Impact-16
Complaint Impact-2.25
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 DODGE Durango

Model Year2020
MakeDODGE
ModelDurango
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Jan20
RECALLRecall Issued
May20
ISSUEFirst Report
Oct20
RECALLRecall Issued

Consumer Complaint Analysis

⚠️

Most Reported Issue

7 complaints (16% of total)
➑️

Complaint Trend

Stable
No trend data
βœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 45 consumer complaints by severity level.

🟠High
10(22%)
🟑Medium
9(20%)
🟒Low
26(58%)

Mileage Failure Analysis

βš™οΈEngineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 20k-40k mileage range. The average reported failure mileage is 40,881 miles.

πŸ“Š Mileage data extracted from 9 of 45 complaints (20% coverage)
0-20k
2 reports (22%)
20k-40k
3 reports (33%)
40k-60k
3 reports (33%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
1 reports (11%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

πŸ› οΈ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

BACK OVER PREVENTIONAIR BAGS

Official Safety Recalls (2)

Campaign: 20V191000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Chrysler (FCA US LLC)

Campaign: 21V280000

AIR BAGS:CRITICAL FASTENERS

Summary

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Consequence

A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Remedy

Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Chrysler (FCA US, LLC)

NHTSA Investigations

0 investigations
βœ“

No active investigations for this vehicle.

Consumer Complaints

45 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Durango.

Common Reported SymptomsAI Analysis

Warning16%
Fire11%
Acceleration Issues11%
Check Engine Light9%
Accident9%
Leak9%
Burn7%
Engine/Powertrain⚠️ High
ENGINE

Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer indicates a severe misfire on cylinder #1. I first took the Durango to my mechanic since it is out of warranty. The replaced the coil on cylinder #1 and all spark plugs, but the problem continued since the issue is a manufacturer's defect inside the engine. When this occurred the engine light came on the dashboard but nothing prior to the shaking, only after the shaking started.

Dec 11, 2025Open
Body/Interior⚠️ High
SEATS

The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in the clothing and a skin burn to the buttocks. While inspecting the vehicle, a burn hole was discovered in the front driver's seat cushion. During the incident, the contact indicated that the seat heat was in the on position and no flames or burning odor were present inside the vehicle. The vehicle was later driven to the local dealer, who indicated an electrical fire had occurred inside the front driver's seat and the entire seat needed to be replaced. The cause of the electrical fire was not determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure and informed that an engineer would inspect the vehicle, but no inspection occurred, and no assistance was offered. The failure mileage was 130,000.

Nov 18, 2025Open
Engine/PowertrainπŸ”΅ Low
FUEL/PROPULSION SYSTEM

Vehicle has begun (and is getting worse) to crank with no start on first attempt. I know there was a recall on earlier model for the fuel pump relay.

Nov 17, 2025Open
Engine/PowertrainπŸ”΅ Low
ENGINE

When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often.

Nov 5, 2025Open
OtherπŸ”΅ Low
UNKNOWN OR OTHER

Puerto Rico State Government vehicle (Policia de Puerto Rico). Front panel lights show a Warning/safety panel light related to Air Bags. Same as Dodge Charger that have an urgent safety recall by Dodge.

Sep 29, 2025Under Review
Engine/PowertrainπŸ”Ά Medium
ENGINE

When accelerating to pass another car in front of us on a 2 lane highway we experienced a loss of power and all instrumentation flashed on/off/on, then it posted a check engine light and stated that auto start stop wasn't working. Power came back and we finished the pass but it could have resulted in a head on collision.

Sep 9, 2025Under Review
Brakes⚠️ High
STEERING,SERVICE BRAKES

Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision

Sep 4, 2025Under Review
ElectricalπŸ”΅ Low
ELECTRICAL SYSTEM,EXTERIOR LIGHTING

The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

Sep 4, 2025Under Review
OtherπŸ”΅ Low
UNKNOWN OR OTHER

After vehicle battery replacement, infotainment system not working properly, to include the backup camera not engaging in reverse.

Jul 7, 2025Under Review
ElectricalπŸ”΅ Low
ELECTRICAL SYSTEM

The TIPM (totally intergrated power module) is faulty. The dealer has confirmed this. I have a crank no start on my vehicle. When being inspected the dealer also showed me a melted fuse in the tipm which Is very concerning. This issue occurs daily multiple times a day. There were no check engine lights to help diagnose this issue.

Jun 18, 2025Under Review

Frequently Asked Questions

Are there any recalls for the 2020 DODGE Durango?

Yes, the 2020 DODGE Durango has 2 recorded recalls from NHTSA. These recalls cover various components including BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, AIR BAGS:CRITICAL FASTENERS.

Is the 2020 DODGE Durango safe to drive?

The 2020 DODGE Durango has 2 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2020 DODGE Durango has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local DODGE dealer.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Back over prevention

Issue: increases crash or loss-of-control risk

βœ…

If you already own this vehicle: Contact your dealer immediately to confirm back over prevention recall is complete. Recall repairs are always free.

πŸ”

If you are evaluating a used example: Request VIN and verify all back over prevention recalls are completed before purchase.

Campaign:20V191000
2

Air bags

Issue: increases occupant injury risk

βœ…

If you already own this vehicle: Contact your dealer immediately to confirm air bags recall is complete. Recall repairs are always free.

πŸ”

If you are evaluating a used example: Request VIN and verify all air bags recalls are completed before purchase.

Campaign:21V280000
πŸ’‘Visit NHTSA.gov or contact your DODGE dealer to verify recall completion status.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

πŸ”‘

If You Own This Vehicle

  • Verify all 2 recalls have been completed using your VIN at NHTSA.gov or through your DODGE dealer.
  • If any recalls are open, schedule service immediatelyβ€”recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
πŸ›’

If You're Buying Used

  • Request the VIN before purchase and verify recall status at NHTSA.gov.
  • This model year shows favorable reliability metrics compared to alternatives.
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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.