2020 DODGE Durango

Recalls, Specs & Safety Report

2RecallsNHTSA Verified45ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
⚠ī¸Elevated Concerns

The 2020 Dodge Durango exhibits notable reliability concerns, evidenced by two recalls affecting critical safety components such as the airbag system and back over prevention camera. With an average failure mileage of nearly 41,000 miles, owners should be vigilant about these issues as they approach this mileage threshold.

Key Factor:Safety recall implications

📋Why This Matters

The presence of recalls in the 2020 Dodge Durango is particularly significant due to the safety implications associated with its airbag system and rearview camera. Recall issues with airbags can pose serious risks during a collision, while malfunctions in back over prevention systems can lead to accidents during reverse maneuvers. These defects not only highlight potential manufacturing oversights but also underscore the need for existing owners to remain proactive in addressing these recalls promptly.

Focus Area:Safety Profile
📊

Expert Analysis

The reliability of the 2020 Dodge Durango appears less favorable when juxtaposed with expectations for vehicles in this segment. The combination of two recalls and a substantial number of complaints indicates a trend that is concerning, especially for a model that is relatively new in its lifecycle.

Critical Component: Warning

Safety & Reliability Score

82/100
Very Good

Score Breakdown

Recall Impact-16
Complaint Impact-2.25
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 DODGE Durango

Model Year2020
MakeDODGE
ModelDurango
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Jan20
RECALLRecall Issued
May20
ISSUEFirst Report
Oct20
RECALLRecall Issued

Consumer Complaint Analysis

⚠ī¸

Most Reported Issue

7 complaints (16% of total)
➡ī¸

Complaint Trend

Stable
No trend data
✅

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 45 consumer complaints by severity level.

🟠High
10(22%)
🟡Medium
9(20%)
đŸŸĸLow
26(58%)

Mileage Failure Analysis

⚙ī¸Engineering Insight

With peak failure occurrences typically between 20,000 and 40,000 miles, owners should be alert as they approach these mileage milestones. This range suggests that potential issues may arise shortly after warranty periods end, making it crucial for owners to maintain regular inspections and address any emerging symptoms promptly.

📊 Mileage data extracted from 9 of 45 complaints (20% coverage)
0-20k
2 reports (22%)
20k-40k
3 reports (33%)
40k-60k
3 reports (33%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
1 reports (11%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠ī¸ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

BACK OVER PREVENTIONAIR BAGS

đŸŽ¯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Air Bags

Issue: Potentially loose or missing fasteners may prevent airbags from deploying correctly.

✅

Contact your dealership to verify if your vehicle is affected and schedule an inspection if necessary.

🔍

Check if recalls have been addressed before purchase; request verification from the seller.

2

Back Over Prevention System

Issue: Software errors may cause rearview camera images to remain displayed after shifting out of reverse, risking accidents.

✅

Ensure that software updates have been applied as per the recall notices to mitigate safety risks.

🔍

Confirm completed recall repairs related to back over prevention systems; check service records for compliance.

💡Visit NHTSA.gov or contact your DODGE dealer to verify recall completion status.

Official Safety Recalls (2)

Campaign: 20V191000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Chrysler (FCA US LLC)

Campaign: 21V280000

AIR BAGS:CRITICAL FASTENERS

Summary

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Consequence

A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Remedy

Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Chrysler (FCA US, LLC)

NHTSA Investigations

0 investigations
✓

No active investigations for this vehicle.

Consumer Complaints

45 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Durango.

Common Reported SymptomsAI Analysis

Warning16%
Fire11%
Acceleration Issues11%
Check Engine Light9%
Accident9%
Leak9%
Burn7%
Engine/Powertrain⚠ī¸ High
ENGINE

Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer indicates a severe misfire on cylinder #1. I first took the Durango to my mechanic since it is out of warranty. The replaced the coil on cylinder #1 and all spark plugs, but the problem continued since the issue is a manufacturer's defect inside the engine. When this occurred the engine light came on the dashboard but nothing prior to the shaking, only after the shaking started.

Dec 11, 2025Open
Body/Interior⚠ī¸ High
SEATS

The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in the clothing and a skin burn to the buttocks. While inspecting the vehicle, a burn hole was discovered in the front driver's seat cushion. During the incident, the contact indicated that the seat heat was in the on position and no flames or burning odor were present inside the vehicle. The vehicle was later driven to the local dealer, who indicated an electrical fire had occurred inside the front driver's seat and the entire seat needed to be replaced. The cause of the electrical fire was not determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure and informed that an engineer would inspect the vehicle, but no inspection occurred, and no assistance was offered. The failure mileage was 130,000.

Nov 18, 2025Open
Engine/PowertrainđŸ”ĩ Low
FUEL/PROPULSION SYSTEM

Vehicle has begun (and is getting worse) to crank with no start on first attempt. I know there was a recall on earlier model for the fuel pump relay.

Nov 17, 2025Open
Engine/PowertrainđŸ”ĩ Low
ENGINE

When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often.

Nov 5, 2025Open
OtherđŸ”ĩ Low
UNKNOWN OR OTHER

Puerto Rico State Government vehicle (Policia de Puerto Rico). Front panel lights show a Warning/safety panel light related to Air Bags. Same as Dodge Charger that have an urgent safety recall by Dodge.

Sep 29, 2025Under Review
Engine/PowertrainđŸ”ļ Medium
ENGINE

When accelerating to pass another car in front of us on a 2 lane highway we experienced a loss of power and all instrumentation flashed on/off/on, then it posted a check engine light and stated that auto start stop wasn't working. Power came back and we finished the pass but it could have resulted in a head on collision.

Sep 9, 2025Under Review
Brakes⚠ī¸ High
STEERING,SERVICE BRAKES

Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision

Sep 4, 2025Under Review
ElectricalđŸ”ĩ Low
ELECTRICAL SYSTEM,EXTERIOR LIGHTING

The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

Sep 4, 2025Under Review
OtherđŸ”ĩ Low
UNKNOWN OR OTHER

After vehicle battery replacement, infotainment system not working properly, to include the backup camera not engaging in reverse.

Jul 7, 2025Under Review
ElectricalđŸ”ĩ Low
ELECTRICAL SYSTEM

The TIPM (totally intergrated power module) is faulty. The dealer has confirmed this. I have a crank no start on my vehicle. When being inspected the dealer also showed me a melted fuse in the tipm which Is very concerning. This issue occurs daily multiple times a day. There were no check engine lights to help diagnose this issue.

Jun 18, 2025Under Review

Frequently Asked Questions

What are common issues reported with the 2020 Dodge Durango?

'Common issues include concerns related to airbag fasteners and rearview camera functionality. The airbags may not deploy properly due to loose or missing fasteners, while software glitches could impair the rearview display when shifting gears.'

'How does the reliability of the 2020 Dodge Durango compare with its competitors?'

'Despite being positioned within a competitive SUV market segment, the presence of two recalls raises concerns about its overall reliability relative to peers. Prospective buyers should carefully consider these factors against alternatives known for fewer defects.'

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Safety Check: Cross-reference your VIN with official DODGE records to ensure no 2 recalls remain open.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in DODGE's owner notification program for real-time safety updates.
🛒

If You're Buying Used

  • Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
  • This specific Durango year is noted for its strong reliability foundations.
⚖ī¸

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.