2021 CHEVROLET Suburban

Vehicle experienced sudden engine malfunction including rough idle, hard misfire, and flashing check engine light. Vehicle was diagnosed with a collapsed lifter and internal engine failure. Metallic debris was found in the engine oil, including silver and gold/bronze particles consistent with bearing material. A Chevrolet dealer inspected the vehicle and determined that the engine requires complete replacement due to internal mechanical failure. Vehicle is equipped with the 6.2L V8 (L87) engine. The failure occurred without warning and presents a safety concern due to potential loss of propulsion. This vehicle is not currently included in the existing GM 6.2L engine recall, despite exhibiting the same failure characteristics reported in other affected vehicles with the same engine and year that were included in the recall. Vehicle has not been driven since metal contamination was discovered to prevent further damage

The vehicle caught on fire in our garage The Vehicle had been parked outside than moved into the garage nothing smelled like smoke after it was parked other than the exhaust after I got out of my suburban I have a good idea what caused this but until its done being ispected I happened to look back and saw a flame in the Suburban coming from the center area of the dash on the right hand side of the divers seat I thought for sure it was gonna blow up the dogs were in the back of the garage behind the vehicle off to the side I started screaming and calling for help and had to go around the house to the front door to get my husband and him and one of my sons went out there why I called 911 and was with my other son whom has a disability and they told us to get out of the house and I could not get back to the garage we were on the other side of the house going to go out on the patio my other son and husband were in the garage trying to put it out and getting to the two dogs my son went through the smoke to reach the dogs were one ran out on her own and the young German shorthair was in shock and he had to carry the 2 year old out and put them in a safe place but my husband was still trying to put out the fire he hooked his pick up to the suburban to try to pull it out of the garage and it moved maybe a few inches he was stuffing wet towels on it also to try to stop it nothing worked the fire dept showed up and police after having to tear the inside of the front of the dash out our home owners insurance adjuster was out yesterday The Suburban has had multiple and thousands of dollars of mechanical issues even Gm putting a new engine in it after only a year in a half of owning it fluid got pushed up into the wiring after a service last year there was splater inside the dash glass after a new steering wheel was istalled and I asked the dealer if they could fix that and they said that they didn't go inside there the amount of detail that has led up to this is huge

We have a defective engine that stopped working after 120 miles. We can drive the car because it can leave us on the road or catch fire, this is what the mechanic told us, GMC option is to buy another car.

See attached document for complaint. To Whom It May Concern, I am writing regarding the recall on my 2021 Chevy Suburban. While I understand there is currently no active solution for the issue, I want to stress the seriousness of the situation. As a mother of [REDACTED] living in Wisconsin, I am deeply concerned that if my truck were to shut down due to engine failure and we could not get help quickly, my family would be exposed to the risks from the fire that inevitably could arrive. Given the harsh winters there, this poses an unacceptable safety risk. Additionally, I paid for an extended warranty, believing I had plenty of coverage left. I recently brought my vehicle in only to be told that I was 500 miles past the 60,000-mile limit, I was under the impression the warranty had not expired, and if I had known otherwise, I would have brought it in much sooner. This issue has been ongoing for at least 6 months, and I have been aware of the mileage restriction, I would have scheduled service well before this point. On top of that, my Suburban continues to emit the smell of burnt oil. It is embarrassing to have my vehicle smell like it's burning every time I drive it, and it raises serious concerns about my health. Breathing in burnt oil fumes regularly cannot be good for my lungs or overall well-being. This issue has also created a financial burden for me, as I am currently trying to sell the vehicle. In its present condition—with the burning oil smell and unresolved recall—it is essentially unsellable. No buyer wants to take on these risks and uncertainties, leaving me stuck with a vehicle I can neither comfortably drive nor reasonably sell. This matter is not just about inconvenience. It is about safety, that matters, and other concerns, trust and accountability. Chevrolet has marketed its vehicles as reliable, family-safe transportation, and I want to feel assured that GM takes immediate action to properly address this oil consumption and/or issue. Anything less is unacceptable when it comes to the safety of families who trust your brand. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CAR BURNS EXCESSIVE AMOUNTS OF OIL AND HAVE TO ADD REGULAR QUARTS OF OIL BETWEEN THE MANDATORY OIL CHANGE. CONSIDERED VEHICLE COULD MALFUNCTION AND CAUSE AND ACCIDENT OR CATCH FIRE. DEALER SAID THEY HAVE RECALLS FOR OTHER CHEVY SUVS AND TRUCKS WITH SAME ISSUE BUT NOT MY PARTICULAR MAKE AND MODEL. THIS ISSUE WITH CHEVY'S BURNING OIL WARRANTS AN INVESTIGATION SINCE CHEVY IS NOT ADDRESSING THE ISSUE.