2024 BMW 530i

Brakes did not work properly, brakes were hard and vehicle was not stopping, the vehicle was difficult to control because steering wheel was very hard too. This incident caused the vehicle to take a significant distance to stop and almost cause a crash with the vehicle in front. The incident was reported to dealer, dealer representative said there was a recall on the IBS and requested vehicle to be taken to dealership to replace defective part of the IBS. This recall was never notified to us (customers) by the manufacturer nor by the dealer. No warning messages or symptoms were presented before the brakes failure. Defective part was replaced by dealer at not cost to the us (customers).

The contact owns a 2024 BMW 530i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control ESC, Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was driving at approximately 10 MPH and slowing to park her vehicle. The contact stated that she had depressed the brake pedal, however the vehicle was not stopping. The contact continued forward and she swerved to avoid crashing into a wall and stopped the vehicle on top of bushes. The vehicle was not damaged. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the brake system was operating correctly. The vehicle was not repaired. The contact stated that the loss of braking power had occurred prior to her receiving the recall notice. The contact stated that she called the dealer and was advised that parts were not available. The failure mileage was approximately 3,600. VIN tool confirms parts not available.

I am a [XXX] physician who has been driving for about 30 years. Purchased this vehicle as a CPO with VIN as identified above. It is a 2024 BMW 530i X-drive from Faulkner BMW in Lancaster, PA. It was delivered on July 25, 2024. I have only put approximately 200 miles on in it since delivery. On Thursday, [XXX] there was catastrophic failure of the vehicle. At around [XXX] I was driving North on [XXX] about to make a right turn onto [XXX] for work at the Hospital System where I am employed. The traffic light was red and I was going about 5 miles an hour and attempted to brake the car. There was an 18 wheeler truck about 10 to 15 feet ahead of me. My car instead of braking underwent unintended acceleration. Despite my efforts to slam on the brake, the car was accelerating. None of the safety features including automatic emergency breaking were activated. Unfortunately I collided with the 18 wheeler. This was fortunate in some regards as I could have potentially struck a pedestrian or a motorcycle and have had a potentially fatal event. Please note that additionally my airbag did not deploy. The BMW dealership was contacted. They dropped off a loaner vehicle and picked up my vehicle in a flat bed for investigation. I was informed to contact BMW of North America which I did. Interestingly enough, there were no safety recalls on this vehicle on [XXX]. The car is at the BMW dealership in Lancaster PA for their internal inspection. I am being informed that the engineers are looking at the vehicle to find out what transpired. Interestingly enough, I did receive a phone call from the service manager advising me on August 9 that there was a safety recall as a relates to the brakes. As I review the NHTSA site, there is now a recall on my actual vehicle's braking system. I did a review of unintended acceleration and found multiple complaints. BMW is looking into this although into this, but external agency would be ideal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)