2024 AUDI Q5

Audi has a pre-sense mechanism that cannot be permanently turned off. I have almost been hit three times when the Audi brakes FOR NO REASON at all; people almost rear-end me because the Audi comes to an immediate halt. And there is no reason for the pre-sense to engage when it does go off. They are flukes. I am going to get seriously injured.

Incident date: 06/30/25, Lift gate has closed while still trying to retrieve items from the cargo area, it seems if key is on the person and somehow the kick sensor was activated by accident the lift gate will shut down, the vehicle did make a beeping sound yet I was not clear where/what until the lift gate is coming down on me so I had to quickly move, the lift gate was quite close yet no sensor was activated to prevent the lift gate from shutting. This incident occurred prior to this date and I had to manually push the lift gate up since it was even closer to my body. I did some troubleshooting and read that the key should not be on the person, if so then someone can set off the kick sensor, designed for hands-free operation, can be sensitive and might accidentally trigger the liftgate to close if someone is too close to the rear bumper. Some users report this happening even without intentionally activating the feature. This is a safety issue that a vehicle does not have the sensor to detect an object or body to lift back up. A situation where a 2024 Audi Q5 liftgate closes by itself, potentially causing injury, is concerning. It does appear several factors can contribute to such a malfunction, causing a safety hazard. **Please note I have a video from my from home camera yet unable to upload it. I tried my best to take pictures from the video.

I am writing regarding a serious issue with my 2024 Audi Q5, which I purchased brand new and have owned for only 12 months. The vehicle has developed premature rotor wear, which is entirely unexpected given its age, my normal driving habits, and Audi’s reputation for quality. Brake rotors should not require replacement this early unless there is a manufacturing or material defect. This vehicle is still under warranty, and I am requesting that Audi inspect the braking system immediately and cover the cost of any necessary repairs under warranty. Please document the inspection findings and let me know if there is a known issue or Technical Service Bulletin related to this. I am not willing to pay for a component failure that is clearly not due to driver misuse or wear and tear. I expect a prompt resolution and would appreciate a written response confirming next steps. Possible Causes (Not Your Fault) Defective Rotors or Materials – If the metal quality was subpar or warped at the factory, they could wear prematurely. Improper Factory Installation or Torque – Incorrect installation can cause uneven wear or damage. Caliper or Pad Malfunction – Sticking calipers or bad pads can ruin rotors prematurely. Electronic Brake Malfunction – Audi’s advanced braking systems (ABS, brake hold, etc.) can malfunction and overuse the brakes.

Component/System Malfunction: The Audi Pre-Sense system has malfunctioned on multiple occasions. The system is available for inspection upon request. What Happened: On two separate occasions, the Pre-Sense system erroneously activated while making an unprotected left turn at a signal-controlled intersection. In both instances, the left turn signal was activated. After waiting for an oncoming vehicle to pass, I began the left turn. Despite the vehicle having passed, the Pre-Sense system activated, incorrectly perceiving the passing car as a threat. The system abruptly engaged emergency braking, locking the car in place and stalling it in the middle of the intersection. This left my two minor children and me stranded in oncoming traffic, creating an immediate and severe safety hazard. On a separate occasion, while driving straight in a lane with no intention of turning, the Pre-Sense system activated again. This time, the vehicle next to me slowed to make a left turn in its lane, which triggered my car's system to abruptly stop and stall in traffic. Risk to Safety: These malfunctions placed my family and other road users in immediate danger of a collision. In the left-turn incidents, the car stalled in the middle of an intersection with oncoming traffic approaching. In the straight-driving incident, the sudden stop created a risk of being rear-ended in traffic. Attempts to Resolve: After the first two incidents, I brought the vehicle to the dealership for inspection. A full diagnostic test was conducted, and I was told the Pre-Sense system was functioning "properly" with no repairs needed. Dealership staff admitted they had experienced similar Pre-Sense malfunctions in their own vehicles but dismissed the issue. I was advised to ensure my left turn signal was activated, despite already confirming the signal was on during both incidents. Warning Lamps or Symptoms: There were no warning lamps, messages, or other symptoms of the problem before the failures occurred.

While starting a left turn from the center left turn lane the car abruptly and forcefully applied the brakes and placed itself in park. There was a single vehicle in the oncoming lane of traffic but it was a more than sufficient distance away to allow the turn to be completed safely. We had not yet left our own lane and there was no risk of collision as a result of the incident. There was no warning from the vehicle prior to the event taking place and after the incident took place a Pre Sense warning was displayed on the dash. We were quite disoriented after the incident and it was several seconds before we realized what had happened. My passenger complained of not feeling well after the incident and still does not feel well several hours after it took place. The vehicle has not been taken for any inspection at this time. We found the option to disable Pre Sense in the Audi MMI settings and have since driven the car with the feature disabled, but it has to be disabled every time the car is restarted.