2024 ALFA ROMEO Tonale

The contact owns a 2024 Alfa Romeo Tonale. The contact stated while driving 30 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal was abnormally stiff. In addition, the vehicle hesitated to come to a complete stop. The contact stated that there was a shuddering sound coming from the brakes. There was no warning light illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 23,000.

At any point in time when driving, the dashboard could turn on all error and warning lights, which leaves the vehicle unable to accelerate above 15mph. The errors indicate issues with parking brake, steering, stability control, engine, hill start assist, electronic throttle control, and autonomous emergency braking. After a period of time for the vehicle being turned off, most of the warnings and errors will clear and the vehicle will only show the check engine light when started and in operation, however, at any point in time that the vehicle is in use while driving, the same exact situation occurs. The vehicle was towed to the dealership four times for this issue. Initially on 1/25/2024 where the technician "reset codes" per the invoice. The next occurence was on 3/27/2024 where the vehicle was disabled completely, unable to power on to even get it into gear. Again, software errors were cleared and they sent us away. Now, in October, we had to have the vehicle towed in twice - 10/2/2024 where the technician "reset codes related to radio" and most recently on 10/16/2024. Again, same exact issue, they reset codes again and said the vehicle was fine. The most recent occurrence on 10/16/2024 is the one where the safety concerns happened. I had just got onto I-270 S, began accellerating to 45mph (heavy traffic in the AM) and the dashboard lit up. At this point, I lose the ability to accelerate the vehicle, nearly getting hit from behind. I was able to get the vehicle over to the shoulder and get to the next exit to get off the interstate. I had to drive on the shoulder as I couldn't accelerate. I was unable to accelerate above 15mph and it took me nearly an hour to get home - just a 2-mile distance. There is no way to tell when this error and issue will occur - there's no pattern to what we're doing when it happens - and further, if we're driving the vehicle again, we don't want to be put in a situation where we can't control the vehicle on an interstate.

Leased a brand new 2024 Alfa Romeo Tonale (first year new model production) on 12-23-23. This is a hybrid. On [XXX] at 1347 miles the car would not start. Entire electrical system shut down. Towed to dealership were purchased - Stateline Alfa Romeo in Fort Mill SC. Car was released to me on [XXX] and dealer charged battery but had no idea what caused failure. On [XXX] again at 1681 miles electrical system totally failed once again - car would not start and flatbedded again to Stateline Alfa. Car was keep a week until [XXX] at dealership. I came to pick up the car after they charged the battery again and not knowing cause of failure again, but now car would not start again right at the dealership after they told me it was fixed and ready to pick up. They said they have had conversations with the engineers in Italy but still do not know the cause of the electrical failure. They are going to keep the car another week to trouble shoot. So this new car is on its third repair at the dealership in the 2 months since I have owned it and will be in the shop 2 and a half to 3 weeks so far. I believe I have a lemon on a new model year car. I asked the dealership for an exchange to a new Tonale but they said it’s the manufacturers problem not theirs . Please help in anyway you can! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The lower bolt attaching the left rear brake caliper fell out at about 1400 miles.